This will become available in early 2023. – We are currently working with a major US retailer to build out our authorized repair network and bring repair options closer to our customers.

See Microsoft Service Guides: Download Surface Service Guides from Official Microsoft Download Center. – The Surface Pro 9 service guides which include full repair instructions will be available publicly for download by the end of this calendar year on the Microsoft Support site. – Repairability features in the product design built upon the replaceable components of prior generations such as the Display, SSD, and Kickstand while building out a host of additional replaceable components such as the screwed in Battery, Motherboard, Thermal Module, Surface Connect port, and more (1) This includes intentional features in our products’ design, as well as availability of repair instructions and spare parts. Here’s the full statement Microsoft provided to iFixit:Īt Microsoft we recognize the importance of enabling device repair and this was a major focus in developing Surface Pro 9. Microsoft has also told iFixit that it will be publishing repair guides for their devices on the company’s website, by the end of the calendar year, and supplying parts starting early 2023. We’re pleased that it seems they’ve taken some of our advice, but this teardown was conducted independently-we purchased our own Surface and dug in, assessing its repairability strengths and weaknesses just as we would any other device.įirst off, as we’ll see, the battery is no longer glued down-it’s screwed in, making it dramatically easier to replace.

A quick disclaimer is warranted here: We’ve been consulting with Microsoft’s hardware team, offering them teardown analysis directly.

And when a manufacturer as large as Microsoft takes serious steps specifically to improve repairability, it’s worth highlighting. To wit our teardown of the new Surface Pro 9 confirms that it’s something of an evolutionary leap forward for Microsoft.

Ms surface pro 9